How can we help?
Find answers to common questions or get in touch with our support team.
GitHub Issues
For bug reports and feature requests
Open an issue →Email Support
For billing, licenses, and general inquiries
[email protected] →Documentation
Guides, tutorials, and reference
Read the docs →Frequently Asked Questions
Getting Started
How do I install acetab?
Visit the Chrome Web Store, search for 'acetab', and click 'Add to Chrome'. The extension will automatically replace your new tab page with your customizable dashboard.
Does acetab work on other browsers?
acetab is optimized for Chrome but also works on Chromium-based browsers like Microsoft Edge and Brave. Install it from the Chrome Web Store.
Do I need to create an account?
No! The free version requires no account. All your data is stored locally on your device. You only need an email address if you purchase premium features.
Widgets & Customization
How do I add or remove widgets?
Click the edit mode button (pencil icon) in the bottom-right corner, then click the '+' button to add widgets or click the 'X' on any widget to remove it.
Can I resize and move widgets?
Yes! In edit mode, you can drag widgets to reposition them and drag the corners to resize them. Changes save automatically.
How do I change my background?
Click the edit mode button, then click the background/settings icon. You can choose from preset images, gradients, solid colors, or upload your own image.
What's the difference between Widget Screens and Link Screens?
Widget Screens display widgets like clock, weather, and todo lists. Link Screens are simplified pages for organizing links and bookmarks. Use the screen switcher at the top to navigate between them.
Data & Privacy
Where is my data stored?
All your data is stored locally in your browser using Chrome's storage API. We don't have servers that store your personal data—it never leaves your device.
How do I backup my settings?
Open settings and use the Export feature to download a JSON file of your configuration. You can import this file on another device or use it as a backup.
What happens to my data if I uninstall?
Uninstalling the extension removes all locally stored data. Make sure to export your configuration first if you want to keep your settings.
Premium & Billing
How do license keys work?
After purchase, you'll receive a license key via email. Enter it in the acetab settings (Settings → License) to unlock premium features. One key works on up to 3 devices.
Can I use my license on multiple devices?
Yes! Premium licenses work on up to 3 devices (computers/browsers). Activate your key on each device in the settings.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay through our secure payment provider, Paddle. Paddle handles all payment processing and tax compliance.
What's your refund policy?
We offer a 30-day money-back guarantee. If you're not satisfied, email [email protected] within 30 days of purchase for a full refund.
Troubleshooting
My widgets aren't updating
Widgets like weather and stocks require an internet connection to fetch data. Check your connection and refresh the page. If issues persist, try clearing the widget's cache in its settings.
The extension isn't loading
Try disabling and re-enabling the extension in chrome://extensions. If that doesn't work, uninstall and reinstall. Your data is stored locally and should persist.
Weather shows wrong location
Click the settings icon on the weather widget to update your location. You can search by city name or enter coordinates for more precision.
RSS feeds aren't working
Some RSS feeds may be blocked by CORS policies. Try different feed URLs or check if the feed source is accessible. Our proxy handles most feeds, but some may not work.
Still need help?
Can't find what you're looking for? Our support team is here to help.